Changes to Payment Method Switching
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Tuesday, 3rd December, 2024
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17:42pm
We are committed to ensuring the safety and integrity of our services. Due to recent fraud attempts, we have disabled the ability to switch between payment methods directly in the client area.
Some users were exploiting this feature to bypass fraud checks, particularly by selecting payment methods such as cryptocurrency, where fraud checks are not performed. To address this and maintain a secure environment for all our customers, this change has been implemented immediately.
If any of our existing users face issues while making payments or need to switch payment methods, please submit a support ticket at https://my.hosteons.com. Our team will assist you in resolving the issue promptly.
We apologize for any inconvenience caused and appreciate your understanding as we take measures to safeguard our platform.
Thank you for your cooperation and continued support.
Best regards,
The Hosteons Team
