Dallas Network Upgrade

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We have scheduled a maintenance window in order to upgrade a pair of core network routers in our Dallas facility. The upgrade is being performed in order to support additional 100Gbps port capacity in the facility.

The maintenance window to perform this work is scheduled for Sunday, May 11th, 2023 from 9:00 PM CDT to Sunday, May 12th 6:00 AM CDT. During the maintenance, customers may experience brief periods of intermittent packet loss or additional latency as routes are moved to the new core switch pair. We will take all possible measures to minimize this impact, and we hope to keep customer impact to an absolute minimum. 

All VPS and VDS in Dallas Location will be affected, no other location will be affected.

We appreciate your understanding and cooperation in this matter. Please contact us via our support ticketing system (https://my.hosteons.com) if you have any questions, comments, or concerns.